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Terms & Conditions

Terms of Use

The use of this site is governed by the policies, terms and conditions are below . Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to darcysurfboards.com indicates acceptance of these terms and conditions.

darcysurfboards.com reserves the right to make changes to this site and these terms and conditions at any time.       

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. darcysurfboards.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. darcysurfboards.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. darcysurfboards.com is a retail outlet providing services to individual end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by darcysurfboards.com.    

Liability

darcysurfboards.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.         

Delivery

The delivery times provided by darcysurfboards.com are estimates only. darcysurfboards.com will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. darcysurfboards.com can not be held responsible for incorrectly entered delivery addresses.     

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.         

International Customs Charges

*Some orders may incur a customs or import duty charge. D’Arcy Surfboards do not have any control over these charges or are unable to advise what they will be , as it is based on your own countries regulations & compliances. For further information, please contact your local customs office.

*All charges are to paid by the customer on delivery of order.         

Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate.  

Refunds & Returns

1. Returns must be in as new condition with tags attached unless faulty.

2. Special return offers apply to individuals only.

3. We recommend sending returns via registered post as we do not accept responsibility for lost items.

5. We will happily exchange or refund your item provided the item and its packaging is in its original condition with the original tags attached. See below for the time frame your exchange or refund must be made in:

Exchanges (full price items) – 3 months from date of purchase

Refunds (full price items) – 1 month from date of purchase

Refunds & Exchanges (sale items) – NOT AVAILABLE

REFUNDS AND RETURNS ARE NOT AVAILABLE ON FREE PROMOTIONAL ITEMS OR SALE ITEMS

Order cancellations

If notified before goods have been dispatched, darcysurfboards.com can accommodate order cancellations. If items have been shipped, darcysurfboards.com reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.       

Copyright and Trademark Notice

This site is owned and operated by D’ARCY SURFBOARDS. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of D’ARCY SURFBOARDS. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without D’ARCY SURFBOARDS prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.         

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that DARCYSURFBOARDS.COM is not responsible for the operation of or content located on or through any such site.

Privacy Policy

Your privacy on the Internet is of the utmost importance to us.

In short, any & everything that you share with us remains strictly private - we do not share or sell information to third parties, nor use personal information for any reason other than its intended use.